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Accommodation Terms & Conditions

Terms & Conditions

DORAN VINEYARDS ACCOMMODATION

Please note This page sets out your agreement with Kovacs Investments 118 Pty Ltd t/a Doran Vineyards when booking accommodation. Booking accommodation at Doran Vineyards implies that you accept the terms and conditions as set out on this page on behalf of yourself and all family or group members staying with you at Doran Vineyards.

Cancellation policy

  • If cancelling 7 days before arrival, forfeit 100% of the booking total.
  • If cancelling 14 days before arrival, forfeit 100% of the deposit.
  • If cancelling 21 days before arrival, forfeit 50% of the deposit.
  • If cancelling 30 days before arrival, forfeit 25% of the deposit

 

Information we request

  • Guest Name
  • ID / Passport no
  • Contact no
  • Email address
  • Physical address
  • No of guests
  • Please specify any children
  • Date of Arrival
  • Date of Departure
  • Consent for Doran Newsletter

Privacy

Any information you provide in the process of your reservation, or during your stay with us, is treated confidentially. We do not use this information for any other purpose other than for record-keeping, unless otherwise consented to by you.

Arrival, Departure

  • CHECK-IN: Self check-in. You will be able to check-in from 14:00.
  • Keys & Directions: The written directions and key collection instructions are attached to your Welcome letter.
  • CHECK OUT: You must vacate your cottage by 10:00 on the day of departure.

Indemnity & Disclaimer

  • Every care has been taken by Kovacs Investments 118 Pty Ltd t/a Doran Vineyards, to ensure the safety of guests and their possessions whilst occupying the accommodation.
  • Kovacs Investments 118 Pty Ltd t/a Doran Vineyards, as the owners, and/or any of its employees/third party contractors and/or any other party appointed by them in connection with the activities, maintenance and/or business of the guesthouse, does not accept any liability in the event that any loss or damage to persons or property is experienced by a guest(s) and/or their visitors.
  • Fire extinguishers and first aid are available either at the residence of the admin office.
  • Please note you enter this property at your own risk. We do not accept any responsibility for injuries, loss or damage to any person, property or vehicle when in the area known as Far Horizons Farm.
  • Residents will be held liable for any damages to the farm’s equipment and property.
  • Kovacs Investments 118 Pty Ltd t/a Doran Vineyards suffer any loss or damage as a result of an act or omission by a guest or visitor of a guest, the guest will remain liable for full reimbursement of such loss or damage incurred and will be billed accordingly.

Valuables

  • Kovacs Investments 118 Pty Ltd t/a Doran Vineyards as the owners do not accept any liability for loss of or damage to any valuables or property belonging to guests or their visitors.
  • It is the guest’s responsibility to make adequate insurance cover arrangements on all valuable items prior to arrival. This includes but is not limited to, photographic equipment, laptops or other electronic devices, jewellery, cash and vehicles.

Swimming Pool, the Dam and farm animals

  • Any guest or their visitors using the swimming pool and surrounding facilities do so at their own risk.
  • They are fully aware that there is a pool cover which should be in place when the pool is not being used.
  • There are no lifesaving facilities provided.
  • The same rules and regulations count for the use of the Dam: we do not provide life guard jackets, you are welcome to bring your own especially for children and you enter the Dam at your own risk.
  • You indemnify Kovacs Investments 118 Pty Ltd for its use and shall have no claim of whatever nature against Kovacs Investments 118 Pty Ltd t/a Doran Vineyards including any claim from injury/bodily harm/death and or/loss of property which could arise from the use of this facility.
  • At various times during the year, the farm has a range of animals. You are not permitted to enter their enclosures or touch any animal.
  • At all times on the property, each child must be accompanied by an adult.
  • Far Horizons Farm is pet friendly. Any pet (dog, cat, birds) is the sole responsibility of their owners and must be kept under full control whilst on the farm.
  • Kovacs Investments 118 Pty Ltd t/a Doran Vineyards will not be held responsible for any damage, injury, loss or death to a guest’s pet. The owner will be held responsible for any damages made by his/her pet to the facility or other guests’ property or pet.

Hot Tubs

  • Use at own risk, remember that the stove and the chimney are extremely hot while you are firing. PLEASE DO NOT TOUCH IT! Like with any swimming pool, it can get slippery, please be alert when entering or exiting the tub.
  • Due to very strict water restrictions in place, we ask that you do not use any soap/bubble products in the wood fire heated hot tub. It reacts with the chlorine and damages the filtration system. It takes 2000 – 3000 litres to drain, clean, flush and refill a tub. Should this happen, you will be fined R2000.00. By agreeing to our T’s & C’s, you understand and accept that you will receive an invoice that you will have to settle via EFT or in cash upon departure or after the fact for any damage or breakage.

Braai & Fireplaces

  • Please make sure that the embers in the fires are banked/burnt out before you leave it unattended. All children under the age of 12 require: adults’ supervision near the hot tubs/ pools and when moving about on the farm.

Working Farm

  • Doran Vineyards is a working farm, with farm equipment constantly moving around. We are sure that you will take care whilst you stay with us, and we acknowledge that accidents sometimes happen. We do however reserve the right to invoice you for any damage or breakages which we consider to be deliberately or reckless caused, for any items discovered missing after depart or for the cost of the room for any period for which it is considered unusable due to damage.
  • Right of admission reserved

    • Kovacs Investments 118 Pty Ltd t/a Doran Vineyards at all times reserves the full right of admission and accepts no liability for any loss or damage that may result from the legal and reasonable exercising of such rights.

    Smoking & Firearms

    • For the comfort of our guests, all our accommodation is strictly non-smoking establishment. You are permitted to smoke outside guest areas subject to other guest’s approval. You agree to take maximum care with your use of cigarettes and other smoking material. For the safety of all concerned, firearms are not permitted to be kept on the premises.

    Fruit, herbs, & vegetables

    • The vines, fruit, herbs and vegetables are sprayed with chemicals periodically. You are permitted to help yourself to our fruit and vegetables but please do not pick and eat before asking if the withholding period has passed.

    Riding on farm vehicles

    • When you travel on any farm vehicle or any vehicle driven by a farm employee, on the farm, you do so at your own risk.